Refund Policy (Donations)
Effective Date: 1st June 2026
ROTA FOUNDATION sincerely appreciates every contribution made towards our charitable initiatives.
As donations are utilized for social welfare projects, donations are generally non-refundable.
Refunds may be considered only under the following circumstances:
- Duplicate transactions
- Incorrect donation amount due to technical error
- Unauthorized payment verified by the payment gateway
Refund requests must be submitted within 7 days of the transaction.
Please include:
- Donor Name
- Transaction ID
- Date of Donation
- Amount
- Reason for Refund
Approved refunds will be processed to the original payment method within 7–15 working days, subject to payment gateway processing times.
For refund requests, contact:
Email: info@rotafoundation.com